How to Report a Cryptocurrency Scam

A clear, factual report can help a platform or authority understand the incident. Reporting does not guarantee a refund, but prompt evidence preservation may help prevent further loss and support an investigation.

Stop further payments

Do not send additional funds to recover a supposed investment, pay a tax, release a withdrawal, or unlock an account. Verify any request using contact information found independently on the official service.

Create an incident timeline

Record when contact began, what was promised, payment dates, wallet addresses, transaction hashes, usernames, website domains, phone numbers, and any case numbers. Preserve the original messages and files where possible.

Notify relevant platforms

Report the incident to the exchange or payment service used, using its official app or website. Ask whether it can flag the transaction, secure a compromised account, or preserve records under its policies. Do not assume it can reverse a completed blockchain transfer.

Report to authorities

Use the appropriate law-enforcement, cybercrime, financial regulator, or consumer-protection reporting channel for your location. If a bank card or bank transfer was involved, contact the financial institution promptly as well.

Share information safely

Submit only relevant evidence through verified reporting channels. Redact unrelated personal information when appropriate. Never include seed phrases, private keys, passwords, or one-time codes in a report.

Watch for secondary targeting

Scam victims may be contacted by fake investigators or recovery firms. Independently verify identities and credentials, obtain written terms, and be wary of guaranteed outcomes or pressure to pay upfront.

Important: This guide is general educational information, not legal or financial advice. Outcomes depend on the facts and applicable law; no recovery or security result is guaranteed.